Glow Up Duo

SHIPPING:
• Standard tracked shipping is $5.95 for all Australian orders.
• Express shipping within Australia is $10.
• For International orders (with tracking), standard shipping is $15-$30 AUD, depending on which country you are in.
• Australian Orders over $75 will receive Free Tracked Shipping, orders over $150 will receive a complimentary upgrade to Free Express Shipping.

SHIPPING TIMES
• Please allow 1-4 business days for your order to be packed and shipped. All Australian orders are shipped with AusPost.
• Standard (tracked) shipping may take 3-7 business days once shipped to arrive at your doorstep.
• Express shipping within Australia can take 1-3 business days.
• For international orders, shipping can take from 15-30 business days, depending on the country. Tracking is provided.
• Please note: COVID and Holiday delays may apply which are out of our control. Please wait an extra 5 business days after our estimates before reaching out and contacting our team.

SHIPPING NOTES
• We can not grant a refund if your item is in transit.
• We will not be responsible for delayed or lost packages due to incorrect/incomplete address input by customers. If you have an error in your delivery address, it will cause significant delays. These orders are non-refundable.
• Once your order has been fulfilled, it's no longer possible to change the shipping address, please double check your address before placing your order.
• For re-delivery of any returned orders due to incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to the corrected address.
• It is not recommended to use a P.O box or Parcel locker for your delivery, please use a residential or work address if possible.